Support & information center

Account information in qualityRTC

qualityRTC enables the use of client specific accounts.

By default, users can enter their email and reason. There is a possibility of adding additional custom fields for the user to fill out, but there is also an option to add an account field.

The account field can only be populated via the ?account= URL variable.

Once populated, it will appear in the backend dashboard for you to filter and review.

This enables easy grouping and identification of certain network tests to specific accounts and organizations.

If you need us to enable support for the account field in your project, let us know.

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