Support & information center

How to configure firewalls for watchRTC metrics collection?

watchRTC collects its metric via a secure WebSocket connected to the testRTC backend servers.

The only connection you need to configure on your firewall is for devices reaching out to wss://watchrtc.testrtc.com on port 443.

watchRTC offers 3 alternatives to deal with firewalls:

  1. Configure the firewall by opening connections to wss://watchrtc.testrtc.com on port 443
  2. Set up your own CNAME redirection to watchrtc.testrtc.com (something like watchrtc.<your-domain>.com). This has the added benefit of requiring less configuration for your end users if you are already asking for them to wildcard *.<your-domain>.com for example
  3. Setup a proxy in your own data centers and configure it to our servers. You will also need to configure the SDK by redirecting it to your proxy

Was this article helpful?

Related Articles