Support & information center

PING: What we measure

The Ping Widget is in charge of checking HTTP ping round trip time to various locations, finding out the closest viable data center.

This test gives a general indication to the distance between the user’s location and the various data centers available in the WebRTC service.

Data we collect and share

RegionDepending on how qualityRTC is configured, you may have one or more regions shown here. This indicates to which data centers the RTT refers.
RTTRound trip time. The time in milliseconds between the request sent until a response received. The lower the value, the closer the user is to the data center.

Things to notice

The ping round trip can be used to understand the distance of the user from closest to the data center. The lower the round trip time the better the perceived quality will be.

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