Reduce support costs by identifying and resolving customer network issues faster with less frustration.
testRTC offers a fully customizable network testing page you can own and share with your clients. They operate it from their location and you easily and efficiently collect all relevant statistics to be able to remotely troubleshoot issues.
Fix Issues Faster
Quickly collect relevant network statistics by running multiple checks againstyour infrastructure from the client’s physical location.
Customize the page to fit your branding.
testRTC Network Testing allows you to pick and choose from a rich library of network checks that can be conducted. These get executed on you client’s machine against your infrastructure to give you a complete view of potential issues. Following is a list of checks available “out of the box”. Additional ones can be created upon request.
CUSTOMER CASE STUDIES
"When it comes to debugging, when something has gone wrong, testRTC is the first place we’d go look. There’s a lot of information there"
Voice API Engineer
"testRTC’s Network Testing service reduces the turnaround time for us in understanding and addressing potential network issues with clients"
Global Director, Customer Service