Spearline has acquired Callstats. We have some exciting news to share! After acquiring testRTC a year ago. WebRTC monitoring is now in the best hands. If you’re not aware, Callstats offers a passive monitoring solution for WebRTC applications. You embed their SDK (software development kit) within your application, it then siphons the metrics it […]
watchRTC is our most recent addition to the testRTC product portfolio. It is a passive monitoring service that collects events information and metrics from WebRTC clients and analyzes, aggregates and visualizes it for you. It is a powerful WebRTC monitoring and troubleshooting platform, meant to help you improve and optimize your service delivery. Learn more […]
As we settle into 2022, it seems like call center agents may continue in their WFH (work from home) mode even beyond the pandemic. This will be done either part time or full time, for some agents or for all of them.The reasons for that are wide and varied, but that’s probably a topic for […]
Network Jitter or Round Trip Time – which is more important when testing or monitoring a WebRTC application? You’ve got your WebRTC application. You have users communicating with it. How do you know they are having a good experience? How do you know you’ve placed your servers in the right locations? Got the routes properly […]
WebRTC video diagnostics should be tackled with a holistic approach that offers an end-to-end solution for your users and your support team. Let’s go through this rabbit hole of network testing – and what testRTC has to offer. Dev Tools: Build vs Buy What I find fascinating about developer tools is the discussions you get […]
How do you compare the performance of 2 or more WebRTC services? How about comparing the performance of your service to itself over time, or on different configurations? We’ve added the tooling to answer this question to testRTC. TL;DR – We’ve published a whitepaper on WebRTC performance comparative analysis sponsored by Vonage. You can download […]
Conducting a WebRTC test is challenging, but the devil is in the details. testRTC’s cloud WebRTC testing and validation platform that scales with ease. Testing WebRTC applications is challenging. From simple 1:1, through figuring out how to optimize for large group video calls to live broadcasts to thousands of participants or more; what you will […]
Not sure what got to me last week, but I wanted to see what type of network testing for VoIP exists out there. This got me down memory lane to what felt like the wild west of the 90’s world wide web. You can do that yourself! Just search for “voip network test” on Google […]
If you are developing WebRTC applications that target large scale events – think hundreds of users in a single “room”, then you should continue reading. LiveSwitch Cloud by Frozen Mountain is a modern CPaaS offering focused around video communications. Naturally it makes use of WebRTC and relies on the long heritage and capabilities of Frozen […]
The Blitzz Remote Support Software is a flexible, scalable, and affordable solution for SMBs, mid-market, and well-established enterprises. Blitzz is helping service teams safely and successfully transition to a remote environment. The three-step solution to powerful visual assistance requires no app download. Customer Care Agents can clearly see what’s happening and offer remote guidance to […]