WebRTC performance comparison testing (and a whitepaper)

How do you compare the performance of 2 or more WebRTC services? How about comparing the performance of your service to itself over time, or on different configurations? We’ve added the tooling to answer this question to testRTC. TL;DR – We’ve published a whitepaper on WebRTC performance comparative analysis sponsored by Vonage. You can download […]

WebRTC Test: Testing Made Easy

Conducting a WebRTC test is challenging, but the devil is in the details. testRTC’s cloud WebRTC testing and validation platform that scales with ease. Testing WebRTC applications is challenging. From simple 1:1, through figuring out how to optimize for large group video calls to live broadcasts to thousands of participants or more; what you will […]

VoIP Network Tests in the era of WebRTC

Not sure what got to me last week, but I wanted to see what type of network testing for VoIP exists out there. This got me down memory lane to what felt like the wild west of the 90’s world wide web. You can do that yourself! Just search for “voip network test” on Google […]

Testing large scale WebRTC events on LiveSwitch Cloud

If you are developing WebRTC applications that target large scale events – think hundreds of users in a single “room”, then you should continue reading. LiveSwitch Cloud by Frozen Mountain is a modern CPaaS offering focused around video communications. Naturally it makes use of WebRTC and relies on the long heritage and capabilities of Frozen […]

How Blitzz shifted to self service WebRTC network testing with testRTC

The Blitzz Remote Support Software is a flexible, scalable, and affordable solution for SMBs, mid-market, and well-established enterprises. Blitzz is helping service teams safely and successfully transition to a remote environment. The three-step solution to powerful visual assistance requires no app download. Customer Care Agents can clearly see what’s happening and offer remote guidance to […]

Methodically testing and optimizing WebRTC applications at Vowel

“testRTC is the defacto standard for providing reliable WebRTC testing functionality.” Paul Fisher, CTO and Co-Founder at Vowel There are many vendors who are trying to focus these days on making meetings more efficient. Vowel is a video conferencing tool that actually makes meetings better. It enables users to plan, host, transcribe, search, and share […]

How Workable uses testRTC for automated WebRTC testing

“testRTC had almost everything that we needed. The solution is easy to use, easy to integrate and  it was easy to include in our CI environment.”Eleni Karakizi, Senior QA Engineer at Workable HR is one of the business functions that are getting a digital transformation makeover. Workable is a leading vendor in this market, helping […]

Testing call center quality when onboarding WFH remote agents

As call centers are shifting from office work to work from home with the help of cloud and WebRTC, network quality and testing are becoming more important than ever. qualityRTC is here to help. “testRTC’s Network Testing service reduces the turnaround time for us in understanding and addressing potential network issues with clients” João Gaspar, […]

Here’s why Intermedia turned to testRTC to proactively monitor their AnyMeeting web conferencing service

“testRTC enables us to monitor meeting performance from start to finish, with a focus on media quality. We get the best of everything with this platform.” As 2019 came to a close, I had a chance to sit and chat with Ryan Cartmell, Director of Production System Administration at Intermedia®. Ryan manages a team responsible […]

Analyzing WebRTC network issues FASTER for your customers

Did this ever happen to you when you got a complaint from a customer? You get a complaint from a customer. Usually it will be a prospect, trying out your cloud contact center service. He will say something like this: “The calls just don’t connect” Or maybe it will be “call quality sucks” It might […]