Preparing for WebRTC scale: What Honorlock did to validate their infrastructure

This week, I decided to have a conversation with Carl Scheller, VP of Engineering at Honorlock. I knew about the remote proctoring space, and have seen a few clients work with testRTC. This was the first real opportunity I had to understand firsthand about the scale-related requirements of this industry. Honorlock is a remote proctoring […]

The new dashboard homepage for testRTC
New UI, assets and better WebRTC analytics

Earlier this week we’ve started rolling out our new version of testRTC to our customers. This was one of these releases that we’ve worked on for a long time, starting two or three releases back when a decision was made that enough technical debt has been accumulating and a refresh was needed. It started as […]

How Talkdesk support solves customer network issues faster with testRTC

Earlier this month, I sat down with João Gaspar, Global Director, Customer Service at Talkdesk to understand more how they are using the new testRTC Network Testing product. This is the first time they’ve introduced a product that is designed for support teams, so this was an interesting conversation for me. – Talkdesk is the […]

8 benefits of active monitoring in WebRTC

Call it WebRTC active monitoring or WebRTC synthetic monitoring, the concept is rather simple. What you are trying to do is run a scenario from real browsers the same way a user would. Why? So you can see (=track and monitor) your WebRTC application the way your customers do. – You know pingdom? It is […]

Monitoring WebRTC applications using testRTC

This time, I want to do a quick recap on a webinar we hosted last week. It dealt with monitoring WebRTC applications, and as is usual, we took the approach of doing a demo. For this one, I’ve prepared for over a month. I’ve created 3 separate monitors, running on AppRTC, appear.in and Jitsi Meet. […]

Testing Firefox has just become easier (and other additions in testRTC)

We’ve pushed a new release for our testRTC service last month. This one has a lot of small polishes along with one large addition – support for Firefox. I’d like to list some of the things you’ll be able to find in this new release. Firefox When we set out to build testRTC, we knew […]

How to test network behavior in testRTC?

Earlier this week, we hosted our first webinar in 2019, something we hope to do a lot more (once a month if we can keep it up). This time, we focused on network behavior of SFU media servers. One of the things we’ve seen with our customers is that different SFUs differ a lot in […]

Monitoring WebRTC apps just got a lot more powerful

As we head into 2019, I noticed that we haven’t published much around here. We doubled down on helping our customers (and doing some case studies with them) and on polishing our service. In the recent round of updates, we added 3 very powerful capabilities to testRTC that can be used in both monitoring and […]

How Nexmo Integrated testRTC into their Test Automation for the Nexmo Voice API

Nexmo found in testRTC a solution to solve its end-to-end media testing challenges for their Nexmo Voice API product, connecting PSTN to WebRTC and vice versa. Nexmo is one of the top CPaaS vendors out there providing cloud communication APIs to developers, enabling enterprises to add communication capabilities into their products and applications. One of […]

Monitoring Vidyo’s WebRTC Infrastructure End-to-End on a Global Scale

Vidyo has been using testRTC for the past two years to monitor its global WebRTC infrastructure end-to-end. Vidyo offers high quality cloud video conferencing services to its impressive list of customers. There are three main product lines at Vidyo: VidyoConnect – a managed enterprise meeting solution for team collaboration VidyoEngage – a live video chat […]