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Status 60002, 60003

VDI | It seems like you are using a virtual desktop (VDI). Our test is likely checking the connection to the cloud machine and not to your physical machine. Read the full article to learn more.

Code:60002 and 60003
Type:Warning
Category:Peripherals
Products:qualityRTC
Message:It seems like you are using a virtual desktop (VDI). Our test is likely checking the connection to the cloud machine and not to your physical machine.

What is this about?

VDI stands for Virtual Desktop Interface. VDI is essentially a machine in the cloud or a corporate data center, that you are connected to remotely. In such a case, you are likely accessing the corporate applications you are using from a remote laptop using Citrix, VMWare or similar software, but the actual applications you use and the data they process is running in the remote VDI machine.

If this is the case, then this is the policy your company is using for its daily operation.

Potential risks

When you analyze network connections of VDI machines, what happens is that you are probably testing the connection and network quality between the VDI machine and the remote communication application that you are using.

While great, the results don’t analyze the connection from your device to the VDI machine itself.

Bear that in mind when using this network testing tool.

Suggested actions to take

  • Be aware of this
  • Contact your network administrator if needed

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